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What to include
- The URL and heading of the affected page.
- The wording you believe is incorrect and your proposed correction.
- A primary source URL, model or plan name, and the date you checked it.
- Any relevant context, such as billing period, region or product version.
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How corrections are handled
The editor checks the report against the cited source or retained test evidence. A substantive correction should explain what changed, when it changed and whether it affects the conclusion. A source update must not be presented as a new listening test. Unresolved questions remain labelled as unresolved.
Providing evidence does not guarantee a particular verdict. Vendors can flag factual errors; they cannot purchase removal of a documented limitation or a better score. See the testing method and the disclosure policy.
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